Privacy Policy
Last updated: 15 May 2026
1. Introduction
Merlin Wise ("we", "us", "our") operates the website www.merlinwise.co.nz. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate under the New Zealand Privacy Act 2020.
2. Information we collect
We may collect information that you provide directly to us, including:
- Name and email address when you submit our contact form
- Company name (if provided)
- Project details and messages you send us
- Email address if you subscribe to our newsletter
We may also automatically collect technical information when you visit our website, such as IP address, browser type, pages visited, and time spent on the site — through standard web server logs and analytics tools.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you project updates and relevant communications
- Send newsletter updates if you have opted in
- Improve our website, services, and user experience
- Comply with legal obligations
4. Information sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services (e.g., email delivery, hosting), provided they agree to keep your information confidential.
5. Data retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship and for a reasonable period thereafter.
6. Your rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at hello@merlinwise.co.nz.
7. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
8. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this Privacy Policy, please contact us at:
Merlin Wise Limited
14 Hazeldean Road · Addington · Christchurch 8024
Email: hello@merlinwise.co.nz
Phone: 027 623 8295